Refund policy

We offer a 60-day satisfaction guarantee starting from the date your order is delivered. If you are unsatisfied with your purchase for any reason, you may contact our customer support team to initiate a return and refund request within this 60-day window.

All returns require an RMA (Return Merchandise Authorization) number issued by our support team before you send back any products. Packages returned without a valid RMA number will not be accepted and will be discarded.

A $5 processing fee will be deducted from your total refund amount. Customers are responsible for all return shipping costs, and return shipping fees are non-refundable.

Once we receive and inspect your returned merchandise, your refund will be processed to your original payment method within 5–10 business days. Refund processing times may vary depending on your card issuer.

Promotional bundles, discounted items, and free gifts must all be returned together to qualify for the full refund.